All assignments receive prompt contact, quality adjusting, timely reporting, thorough analysis and rapid disposition. JGAA’s key goals include quality control and cost-containment. We work with our individual clients to provide services tailor-made to their specifications and needs. Appraisals Automobiles Buses Trucks Motorcycles Motor Homes Heavy Equipment Real Property Attendance at Mediations, Mandatory Settlement Conferences, Small Claims Court Automobile Liability Investigation and Adjusting Chiropractic Cost Containment Claims Auditing Claims Management Information System (STARS) Computerized Check Issuance Construction Defect Claims Fire and Theft Claims Fraud Investigations (SIU Certified) General Liability Investigation and Adjusting Legal and Medical Malpractice Investigation and Adjusting Litigation Management Loss Analysis Monitor Trials Multi-Lingual Services Private Investigation Public Entity Claims Administration Run-Off Programs Skip Tracing Subrogation and Recovery Third Party Claims Administration (AL, GL, Physical Damage) JGAA will… • Acknowledge your assignment in writing upon receipt. • Make immediate contact with insureds and claimants. • Make immediate contact with your office upon discovery of severe exposure. • Produce preliminary report within 30 days of assignment. • Report to you in a timely manner, every 30, 60, 90 days. • Adjust all claims in a professional manner. • Keep you informed of important changes in claim status. • Not exceed the scope of our assignment. JGAA uses state-of-the-art hardware and software to manage claims. This, in addition to our adjusting and investigative capabilities, puts JGAA ahead of the others in the ability to provide top quality service to our valued clients. This system is web enabled so our clients can access their claims information from any location with Internet access. JGAA offers customized programs to meet your needs and provide you with timely and informative reporting. With the latest technology, we offer e-mail reporting and can attach reports, documents and digital photographs to each claim file virtually eliminating the need for cumbersome and time consuming mail and fax communication. The combination of John Glenn Adjusters and Administrators, Inc.’s history, diversity of experience and its professional staff, have positioned the firm for continued growth and leadership in the years ahead.